mp4box failing? What am I missing?

[webPragmatist]

I am getting the following error:

Code:

mp4box 0.4.4 failed to convert your file.

I'm not sure how to read the log_output but I guess the following is the problem:

Code:

Converting to ISMA Audio-Video MP4 file...

Error: Feature Not supported

When I first ran the application I noticed it asked to download some Nero codecs but I am not sure where it downloaded them to.

Sorry if this has already been solved. The forum search gives me a database error.

[jbillo]

Can you please post the complete contents of log.txt? Thanks.

[TBK]

I got that on a file I just tried to convert with the latest version, here's the log.txt file.

[10/17/2008 2:51 AM] XenonMKV build 20080927_34 (Delicious Pie) started.
[10/17/2008 2:52 AM] No scratch folder set. Temporary files will be stored in C:\Documents and Settings\TheBlackKnight\Desktop\temp\. Use Tools/Options to change.
[10/17/2008 2:52 AM] Processing file: D:\[AHQ] Fullmetal Alchemist 1-51 [Dual Audio] MKV\[AHQ] Fullmetal Alchemist - 07 - Night Of The Chimera's Cry.mkv.
[10/17/2008 2:52 AM] Starting conversion process for D:\[AHQ] Fullmetal Alchemist 1-51 [Dual Audio] MKV\[AHQ] Fullmetal Alchemist - 07 - Night Of The Chimera's Cry.mkv.
[10/17/2008 2:52 AM] Checking whether the MKV file needs to be split.
[10/17/2008 2:52 AM] [AHQ] Fullmetal Alchemist - 07 - Night Of The Chimera's Cry.mkv is ~169 MiB.
[10/17/2008 2:52 AM] Not splitting file, since it is under 4096 MiB.
[10/17/2008 2:52 AM] Retrieving MKV information.
[10/17/2008 2:52 AM] Length of MKV file is ~1434 seconds.
[10/17/2008 2:52 AM] Detected video or audio codec: V_MS/VFW/FOURCC.
[10/17/2008 2:52 AM] Video dimensions (width x height) are 640 x 480.
[10/17/2008 2:52 AM] Video display aspect ratio (DAR) is 4/3.
[10/17/2008 2:52 AM] Video pixel aspect ratio (PAR) is 1:1.
[10/17/2008 2:52 AM] Detected video or audio codec: A_AAC/MPEG2/LC/SBR.
[10/17/2008 2:52 AM] Detected video or audio codec: A_AAC/MPEG2/LC/SBR.
[10/17/2008 2:52 AM] All tracks from MKV file were detected.
[10/17/2008 2:52 AM] Automatically selecting video and audio tracks from the MKV file.
[10/17/2008 2:52 AM] Using track 1 (.avi) for video and track 2 (.aac) for audio.
[10/17/2008 2:52 AM] [W]Demuxing the MKV file into video and audio tracks.
[10/17/2008 2:52 AM] [W]Using mplayer to create a 2-channel WAV file.
[10/17/2008 2:52 AM] Initializing Nero AAC encoder with quality parameters: -q 0.5
[10/17/2008 2:52 AM] [W]Using Nero to convert WAV to 2-channel AAC. (This might take a while to get started.)
[10/17/2008 2:53 AM] [W]Generating MP4 file from x264 video and 2-channel AAC.
[10/17/2008 2:53 AM] [W]Using mp4box version 0.4.4 to generate file.
[10/17/2008 2:53 AM] [E]mp4box version 0.4.4 has failed to convert your file. Please view log_output.txt in the XenonMKV directory for details, and report this issue to the support forums.
[10/17/2008 2:53 AM] [A]Conversion complete.
[10/17/2008 2:56 AM] No scratch folder set. Temporary files will be stored in C:\Documents and Settings\TheBlackKnight\Desktop\temp\. Use Tools/Options to change.
[10/17/2008 2:56 AM] Processing file: D:\[AHQ] Fullmetal Alchemist 1-51 [Dual Audio] MKV\[AHQ] Fullmetal Alchemist - 07 - Night Of The Chimera's Cry.mkv.
[10/17/2008 2:56 AM] Starting conversion process for D:\[AHQ] Fullmetal Alchemist 1-51 [Dual Audio] MKV\[AHQ] Fullmetal Alchemist - 07 - Night Of The Chimera's Cry.mkv.
[10/17/2008 2:56 AM] Checking whether the MKV file needs to be split.
[10/17/2008 2:56 AM] [AHQ] Fullmetal Alchemist - 07 - Night Of The Chimera's Cry.mkv is ~169 MiB.
[10/17/2008 2:56 AM] Not splitting file, since it is under 4096 MiB.
[10/17/2008 2:56 AM] Retrieving MKV information.
[10/17/2008 2:56 AM] Length of MKV file is ~1434 seconds.
[10/17/2008 2:56 AM] Detected video or audio codec: V_MS/VFW/FOURCC.
[10/17/2008 2:56 AM] Video dimensions (width x height) are 640 x 480.
[10/17/2008 2:56 AM] Video display aspect ratio (DAR) is 4/3.
[10/17/2008 2:56 AM] Video pixel aspect ratio (PAR) is 1:1.
[10/17/2008 2:56 AM] Detected video or audio codec: A_AAC/MPEG2/LC/SBR.
[10/17/2008 2:56 AM] Detected video or audio codec: A_AAC/MPEG2/LC/SBR.
[10/17/2008 2:56 AM] All tracks from MKV file were detected.
[10/17/2008 2:56 AM] Automatically selecting video and audio tracks from the MKV file.
[10/17/2008 2:56 AM] Using track 1 (.avi) for video and track 3 (.aac) for audio.
[10/17/2008 2:56 AM] [W]Demuxing the MKV file into video and audio tracks.
[10/17/2008 2:56 AM] [W]Using mplayer to create a 2-channel WAV file.
[10/17/2008 2:57 AM] Initializing Nero AAC encoder with quality parameters: -q 0.5
[10/17/2008 2:57 AM] [W]Using Nero to convert WAV to 2-channel AAC. (This might take a while to get started.)
[10/17/2008 2:58 AM] [W]Generating MP4 file from x264 video and 2-channel AAC.
[10/17/2008 2:58 AM] [W]Using mp4box version 0.4.4 to generate file.
[10/17/2008 2:58 AM] [E]mp4box version 0.4.4 has failed to convert your file. Please view log_output.txt in the XenonMKV directory for details, and report this issue to the support forums.
[10/17/2008 2:58 AM] [A]Conversion complete.


and the error:
Converting to ISMA Audio-Video MP4 file...

   Error: Feature Not Supported

If you need anything else let me know.

[Chameleon.008]

I am having the same problem. I get a working mp4. The only real problem I am having is if I want to convert a folder I have to hit the the mp4box error notices close button and it will move on the next file. Do you know a way I can tell my vista to automatically close it when it gets to that error since I am getting a full working file not worried about it stop working so I am not worried about. By the way great work on this.

I know mp4box is probably is not your software to support but here is the vista error.
Problem signature:
  Problem Event Name:   BEX
  Application Name:   MP4Box_default.exe
  Application Version:   0.0.0.0
  Application Timestamp:   46ea9428
  Fault Module Name:   MP4Box_default.exe
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   46ea9428
  Exception Offset:   0000d482
  Exception Code:   c0000409
  Exception Data:   00000000
  OS Version:   6.0.6001.2.1.0.256.1
  Locale ID:   1033
  Additional Information 1:   afb6
  Additional Information 2:   6d282ea7b0fdc40742345306d3bc5a4d
  Additional Information 3:   9620
  Additional Information 4:   563e5e5911997dd5954ead1ccde607bf


I know it is probably just jibberish. But thought I would add it just in case.

[RadioHowie]

Take a look at this post:

http://xenonmkv.ev98.net/forum/index.php/topic,162.0.html

I'm thinking the awfully long file names for the videos you want to convert may be the problem.

MP4Box does NOT like excessively long filenames and this

 D:\[AHQ] Fullmetal Alchemist 1-51 [Dual Audio] MKV\[AHQ] Fullmetal Alchemist - 07 - Night Of The Chimera's Cry.mkv

is bordering on the ridiculous. 

Try a couple of things:

1.  Copy your MKV to a folder with a shorter name or rename your folder to D:\MKV\

2.  Rename the file the "Chimera.mkv" (without the quotes, of course)

Even better, move your MKV to the root of your D:\ drive after renaming it, i.e., D:\Chimera.mkv.

Simpifying the MKV full name and converting from the root of the drive has solved MANY an MP4Box problem.

[mangaboy]

I am also getting an error like this. I reverted back to an older build and it worked but when i came to play it on xbox360 it threw up the old unsupported error message. Anyway this is the log from the failed conversion;

[09/02/2010 11:10] No scratch folder set. Temporary files will be stored in D:\coverted movies\temp\. Use Tools/Options to change.
[09/02/2010 11:10] Processing file: C:\eva01.mkv.
[09/02/2010 11:10] Starting conversion process for C:\eva01.mkv.
[09/02/2010 11:10] Checking whether the MKV file needs to be split.
[09/02/2010 11:10] eva01.mkv is ~351 MiB.
[09/02/2010 11:10] Not splitting file, since it is under 4096 MiB.
[09/02/2010 11:10] Retrieving MKV information.
[09/02/2010 11:10] Length of MKV file is ~1418 seconds.
[09/02/2010 11:10] Detected video or audio codec: V_MS/VFW/FOURCC.
[09/02/2010 11:10] Video dimensions (width x height) are 704 x 480.
[09/02/2010 11:10] Video display aspect ratio (DAR) is 4/3.
[09/02/2010 11:10] Video pixel aspect ratio (PAR) is 10:11.
[09/02/2010 11:10] Detected video or audio codec: A_AAC/MPEG4/LC/SBR.
[09/02/2010 11:10] Detected video or audio codec: A_VORBIS.
[09/02/2010 11:10] All tracks from MKV file were detected.
[09/02/2010 11:10] Automatically selecting video and audio tracks from the MKV file.
[09/02/2010 11:10] Using track 1 (.avi) for video and track 3 (.ogg) for audio.
[09/02/2010 11:10] [W]Demuxing the MKV file into video and audio tracks.
[09/02/2010 11:10] [W]Using mplayer to create a 2-channel WAV file.
[09/02/2010 11:10] Initializing Nero AAC encoder with quality parameters: -q 0.5
[09/02/2010 11:10] [W]Using Nero to convert WAV to 2-channel AAC. (This might take a while to get started.)
[09/02/2010 11:11] [W]Generating MP4 file from x264 video and 2-channel AAC.
[09/02/2010 11:11] [W]Using mp4box version 0.4.4 to generate file.
[09/02/2010 11:12] [E]mp4box version 0.4.4 has failed to convert your file. Please view log_output.txt in the XenonMKV directory for details, and report this issue to the support forums.
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